Car Insurance

1. What is Car insurance?

Car insurance, also known as auto insurance is a policy that provides financial protection against physical damage or bodily injury resulting from traffic collisions and against liability that could arise from incidents in a vehicle. It typically covers both the insured vehicle and third-party vehicles involved in the accident. Car insurance policies vary widely in coverage options, including collision coverage for damage to the insured vehicle, liability coverage for legal responsibility to others for bodily injury or property damage, comprehensive coverage for non-collision incidents like theft or natural disasters. The cost of Car insurance premiums depends on factors such as driving history, the type of vehicle insured, and the coverage options selected. In many countries, Car insurance is mandatory to legally operate a vehicle on public roads.

2. What does Third Party Liability cover entail?

Third-party liability cover is a vital part of insurance policies, especially in Car insurance. It shields the insured from legal responsibilities due to bodily injury or property damage caused to a third party by the insured vehicle. In Car insurance, it ensures that if the insured driver is at fault in an accident, the insurance company will cover the costs related to injuries or property damage to others, up to a specified property damage limit. This includes medical expenses, repair costs, legal fees, and compensation for pain and suffering. Third-party liability cover is crucial for protecting both the insured driver's finances and the well-being of those affected by accidents. In many places, having third-party liability cover is a legal requirement for vehicle owners, ensuring that other road users are protected from potential financial losses resulting from accidents.

3. What does Own Damage cover include?

Own damage cover, also known as comprehensive coverage, is an insurance policy that provides financial protection for the insured vehicle against a wide range of risks, including theft, vandalism, natural disasters, and accidents. Unlike third-party liability cover, which only protects against damages to third parties, own damage cover includes damages to the insured vehicle itself. This means that if the insured vehicle is involved in an accident or suffers damage due to other covered perils, such as fire or flood, the insurance company will pay for the repair or replacement costs, up to the insured value of the vehicle. Own damage cover offers peace of mind to vehicle owners by ensuring that they are financially protected against unforeseen events that could result in significant repair or replacement expenses. It is often recommended for new or high-value vehicles to provide comprehensive protection against various risks.

4. What does IDV stand for?

IDV stands for "Insured Declared Value" and is a crucial factor in determining the premium for a vehicle insurance policy. It represents the maximum amount that an insurance company will pay to the policyholder in the event of a total loss or theft of the insured vehicle. The IDV is essentially the current market value of the vehicle, adjusted for depreciation based on its age, model, and condition. Insurance companies use IDV to calculate the premium for comprehensive coverage, including own damage cover. A higher IDV implies a higher premium since it indicates a higher payout in case of a claim. However, it's essential to ensure that the IDV accurately reflects the vehicle's market value to avoid underinsurance or overpayment of premiums. Policyholders can typically choose the IDV within a specified range offered by the insurance company when purchasing or renewing their policy.

5. What are the benefits/coverages of Car Insurance?

Car insurance acts as a financial safety net for your car. There are two main types of coverage:

  • Third-party liability: This is mandatory by law and covers injuries or property damage caused to others in an accident you are responsible for.
  • Comprehensive coverage: This goes beyond legal requirements and protects your car itself from damage due to accidents, theft, fire, natural disasters, and even vandalism.

In short, car insurance provides peace of mind by ensuring you're not left paying for expensive repairs out of pocket after an accident.

6. What is add-on covers?

Add-on covers are additional insurance options that policyholders can purchase to enhance the coverage provided by their standard insurance policies. These add-ons, often available for various types of insurance such as auto, health, home, and travel, allow policyholders to customize their insurance plans according to their specific needs and preferences. Here are some examples of common add-on covers:

(a) Which type of add-ons are available.

Car insurance add-on covers come in various flavors, offering specific benefits beyond your base policy. Here's a breakdown of some common types:

  • 1. Coverage Boosters

    • Zero Depreciation: Pays the full cost to replace car parts (excluding tyres and batteries) without deducting depreciation.
    • Engine/Gearbox Protection: Covers repair or replacement of these vital components due to wear and tear or breakdowns.
  • 2. Breakdown Assistance

    • 24/7 Roadside Assistance: Provides help in emergencies like flat tyres, battery issues, or towing, ensuring you're not stranded.
  • 3. Financial Protection

    • Return to Invoice: Ensures you receive the car's original invoice value in case of theft or total loss, even if it's depreciated.
    • NCB Protector: Safeguards your No Claim Bonus discount even if you make a claim.
  • 4. Other Covers

    • Passenger Cover: Provides financial aid to passengers injured in an accident.
    • Tyre Protection: Covers repair or replacement of damaged tyres due to punctures or blowouts.
  • 5. Replacement Coverage

  • It covers the cost of replacing consumable items that are not typically covered under standard car insurance policies.

  • 6. Cost Savings

  • By including this add-on cover, policyholders can avoid out-of-pocket expenses for replacing consumable items during repairs.

  • 7. Consumable Cover

  • Policyholders don't need to worry about the expenses associated with frequently replaced consumable items, as they are covered under this add-on.

Overall, the consumable add-on cover ensures comprehensive protection for your vehicle, covering not only major damages but also the smaller components essential for its smooth functioning.

(b) Benefits of add-ons covers.

Car insurance add-ons offer several benefits that can give you greater peace of mind and financial protection on the road. Here are some key advantages:

  • Enhanced Coverage: Add-ons plug the gaps in your standard policy, covering situations like engine breakdowns, zero depreciation on parts, or even covering your passengers in an accident.
  • Financial Security: By covering repair costs or providing additional compensation, add-ons can prevent you from having to dip into your savings to deal with unexpected car troubles.
  • Peace of Mind:Knowing you have additional protection in case of emergencies like breakdowns or theft can significantly reduce stress and worry while driving.
  • Customization: You can tailor your car insurance to your specific needs and budget by choosing add-ons that address your car's value, driving habits, and the risks you face.

Overall, add-ons offer a way to personalize your car insurance and ensure you have the right level of protection for your vehicle and yourself.

7. What is cashless car insurance?

Cashless car insurance is a convenient feature offered by many insurers in India. It streamlines the repair process after an accident or damage to your car. Here's how it works:

  • Network Garages: Your insurer has tie-ups with authorized repair shops called network garages. These garages are familiar with the insurer's claim process and work directly with them.
  • Simplified Claims: In case of damage, you take your car to a network garage. They'll inform your insurer and handle the claim process.
  • Direct Settlement: The insurer assesses the damage and directly settles the repair bill with the garage (minus any deductibles or depreciation).
  • Reduced HassleYou don't need to upfront the repair costs and deal with claim paperwork.

Cashless car insurance is a major benefit, saving you time, money, and hassle during a stressful situation.

8. What is the process for initiating a claim?

Here's a breakdown of the steps involved in making a car insurance claim in India:

  • 1. In the Immediate Aftermath Stay Calm and Secure the Scene:
  • Ensure everyone's safety. Turn on hazard lights, check for injuries, and call emergency services if needed.
  • 2. File a Police Report (FIR):
  • This is mandatory for accidents with injuries, hit-and-runs, or damage to public property. The FIR documents the incident and is crucial for your claim.
  • 3. Inform Your Insurance Company Promptly:
  • Refer to your policy documents for the claim intimation hotline or online portal. Report the accident, providing details like location, date, time, and parties involved.
  • 4. Gather Evidence:
  • Take clear pictures of the damage to your car from various angles, the accident scene (including surrounding traffic signs or landmarks), and any injuries. Collect contact details and signed statements from witnesses, if possible.
  • 5. Choose a Repair Garage:
  • If your policy offers cashless claim settlement, take your car to a network garage authorized by your insurer. Otherwise, choose a reputable repair shop and get written repair estimates.
  • 6. Prepare the Claim Documents:
  • Fill out the claim form provided by your insurer. Gather necessary documents like the police report (FIR), your car's registration certificate (RC), your driving license, repair estimates, and any medical bills if applicable.
  • 7. Submit the Documents and Cooperate:
  • Submit the completed claim form and all required documents to your insurer. Cooperate with the insurance surveyor who will be assigned to assess the damage to your car.
  • 8. Follow Up and Stay Updated:
  • Maintain communication with your insurer and inquire about the claim status. This helps ensure a smooth and efficient settlement process.

Remember, acting promptly and following these steps can expedite your claim and minimize hassle during a stressful situation.

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